In this module, we considered all the things that a leader could be made of—the personality traits, the behaviors, and the occasions on which they are called to rise—and tried to determine how inspiring leadership happens. Are leaders born or are they made?

The answer lies in between, in a perfect storm of trait, behavior, situation, followers and style.

Organizations need both leaders and managers, and the person that holds one title will be called upon to adapt to the other. These leader-managers should be found at every level of the organization, from the senior team all the way down to the front line employee.

The organization of tomorrow needs people who do things right and do the right things.